Our office is open
Our new address is 1883 Bank St. Unit D (beside MP David McGuinty’s office and Chadha Medical) and still at the corner of Bank and Walkley
If you require immediate assistance, please email us at email@example.com or call us at 613-736-9573.
Attention Drivers – Remember to Renew your Licence Plate before your Birthday!
Your vehicle must have a valid licence plate and be insured to drive legally in Ontario. The licence plate renewal period varies depending on type of vehicle and if you choose to renew for 1 or 2 years.
Renew online at: Vehicle registration | ontario.ca or visit a Service Ontario location.
When you renew:
- you will no longer receive a sticker
- you do not have to pay licence plate renewal fees
- law enforcement will be instantly aware your licence plate was renewed
Get ServiceOntario digital reminders!
Get free reminders by email, text message, or phone call 60 and 30 days before it’s time to renew your licence plate, driver’s licence, health card, or Ontario Photo Card.
Mailed renewal notices for driver’s licence holders and vehicle owners will continue for:
- individuals aged 70 years and older
- individuals with a driver’s licence class A, B, C, D, E, or F
Apply online: Get ServiceOntario digital reminders | ontario.ca
Upcoming in August
Emancipation Day – August 1
August Civic Holiday – August 7
National Acadian Day – August 15
Capital Pride – August 19-27
211 is completely free, confidential and calls are answered 24/7 in 150+ languages. If you prefer, you can also text the number 2-1-1 or use the online chat at 211ontario.ca Monday to Friday from 7 a.m. – 9 p.m.
How your property is assessed
We determine the assessed value of each property based on several variables, and we use different approaches to value properties depending on the property type. Click on the links below to learn more:
- Residential property (Urban)
- Residential property (Rural)
- Multi-residential properties
- Farm properties
- What makes property assessment fair?
- FAQ – is your assessment fair?
Property assessment and taxation toolkit
To better help property owners understand the relationship between property assessment and taxes, as well as the key roles different levels of government play, MPAC has developed a toolkit.
View the toolkit here.
What you need to know before you book travel
For many of us, buying travel is an exciting time as we prepare to go on vacation, a business trip or to visit family or friends around the world. Often, we shop around to see where we can get the best deal, including through various online sources. But did you know that where you book can impact the consumer protection available to you, should something go wrong?
About the Travel Industry Council of Ontario (TICO)
As Ontarians, we are fortunate to live in one of three provinces, including Quebec and British Columbia, that offers consumer protection for travel services. That means all travel agencies, booking websites and tour operators working in Ontario must be registered with the TICO and must follow rules that promote consumer protection. TICO oversees the travel industry on behalf of the government of Ontario.
Don’t give up your consumer protection
When you book with a TICO-registered travel agency or website, you automatically get access to consumer protection. If you book directly with a supplier (such as a hotel or airline) or with a travel agency or website that is operating outside of Ontario, you forfeit TICO’s consumer protection.
TICO-registered travel agencies and websites provide knowledgeable advice, professional service and all of the information you need to ensure you can make the right travel choice for you. When booking, be sure to look for the TICO logo and registration number, or double check the company’s registration online at www.tico.ca.
TICO is responsible for administering the Travel Industry Compensation Fund, financed entirely by fees paid by Ontario travel agencies, websites and tour operators.
The key thing consumers need to know is that to receive the protection of the Compensation Fund, travel must be purchased from a TICO-registered travel agency or website. By purchasing from a TICO-registered travel agency or website, you are automatically covered.
The Compensation Fund covers up to $5,000 per passenger for travel services that were not received because of the bankruptcy of an Ontario travel agency or website, Ontario tour operator or any airline or cruise line. There are certain caps on how much can be paid out for the entire failure.
The purchase of travel insurance and out-of-province medical insurance is always recommended as another way to protect yourself for unforeseen events. Travel agencies are required by law to communicate the availability of insurance tied to your travel needs.
Is it too good to be true?
If you come across a travel deal that seems too good to be true, do some due diligence before hitting book. As with most things, you typically get what you pay for, so it’s a smart idea to do some additional research. If in doubt, speak with a travel agent to see if the deal is legitimate to avoid falling victim to a scam. Remember, once you book, there is no looking back. You are subject to the terms and conditions of the purchase.
For more information
To learn more about TICO, the consumer protection available to Ontario’s travellers and how TICO can help if something goes wrong, visit www.tico.ca. TICO can also be found on: Instagram @ticontario, Facebook @ticontario and Twitter @TICOntario.
The 2023 New Home Buyers Report is available here.
Changes To The Statutory Warranty
|Tarion is making significant enhancements to the new home warranty program with a new Customer Service Standard (CSS) which will improve the warranty process and create a more transparent, fair, and accountable new home warranty and protection program for homeowners.
Following the implementation of interim measures in September 2020, and multiple public consultations in 2020, 2021, and 2022 to solicit feedback on proposed changes, Tarion has now made regulatory changes to improve the Customer Service Standard, effective July 1, 2023, by:
Creating a new requirement that Tarion must schedule a conciliation inspection within 15 days of the request being made and make changes to the current timeline requirements for conducting the conciliation inspection and issuing the conciliation assessment report.
To ensure a smooth transition process, the following changes will take effect for people who have a date of possession on or after May 1, 2024:
Extending the initial homeowner submission period by 10 days (now 40 days).
Making the interim 10-day grace period at the end of the first-year warranty period permanent.
Creating a mid-year submission at six months.
Allowing homeowners to add items to a running list of potential defects at any time during the first-year warranty period.
Expanding when homeowners can ask for a conciliation inspection during the first-year warranty period by removing the 30-day timeline for a homeowner to request a conciliation and instead allowing them to request a conciliation for each submission from the time it is submitted up until the next submission date.
Additional information and stakeholder education will be provided in advance of the May 1, 2024, in-effect date.
These improvements to the CSS build on previous changes Tarion has made, such as launching a new homeowner e-learning hub, creating a simple and cost-effective mediation process for homeowners, and increasing the warranty compensation limits for freehold homes, condominium common elements, and hazardous substances.
We are making these changes and creating a stronger new home warranty and protection program to protect all Ontarians and increase consumer confidence when making one of their most important purchases, a new home.
We want to thank those who participated in the past consultations on the proposed changes. The feedback and input we received has been crucial for improving the new home warranty process.
The Legislative session begins on September 25. I look forward to being back at Queen’s Park and representing Ottawa South constituents in the Legislature.
In Our Community
|Canadian Athletes with Dwarfism are Striving for Gold and Level Competition at the World Dwarf Games
JULY 28 – AUGUST 5, 2023
At the end of July, athletes from across Canada will begin their quest for gold in the largest international sports competition exclusively for people with dwarfism—The World Dwarf Games.
In identical fashion to The Olympics, The World Dwarf Games (WDG) was held every four years in an elected host city beginning in 1993 when Chicago, Illinois hosted the inaugural event featuring ten countries and 165 athletes. Now, coming off hosting the largest games to date, on their own soil in Guelph, Ontario (with 17 countries and 450 athletes participating) in 2017 and after a long pandemic-induced delay, Canada’s athletes are ready to give it their all in their chosen sport when they compete later this summer in Cologne, Germany from July 28 to August 5.
Still, while a chance for a podium finish and possibly a gold medal certainly entices them, many who’ve registered for the competition and booked their flight to Cologne do so because the first (and for some, only) chance to test their skills against fellow competitors of similar heights means everything.
|Catching up on routine immunizationsIf your child has missed a vital immunization required for summer camp or school in the fall, we can help! The Kids Come First health team, has launched their Vaccinate and Up-to-Date campaign to tackle just that, and they are taking appointments now!
Find out the requirements and book your child’s vaccination today!
|REGISTER20% of Canadian kids face mental health challenges, but only 1 in 5 get the help they need.
You can help change that by lacing up your shoes to run or walk through Wesley Clover Parks on Sunday, September 24, 2023 as part of the RBC Race for the Kids. Route options include a 5K and 10K all-terrain run, or the fully accessible 2K Family Fun Run.
From Ottawa Public Health
Rat Control Measures
Rats are common pests that can damage property, contaminate food, and spread disease, so it’s important to prevent infestations. By-law and Regulatory Services within the Emergency and Protective Services department (EPS), the Public Works and Environmental Services department (PWES), and Ottawa Public Health (OPH) work collaboratively in responding to rat and rodent control issues.
The first step to deal with rat issues is to contact 311. If the rat issue is on public property, including in sewers, a Service Request will be issued to PWES. If the issue is on private property, 311 will issue a Service Request for a Property Standards review from By-Law and Regulatory Services. Bylaw and Regulatory Services administers the Property Standards By-law, which requires that residential and non-residential properties be maintained free of vermin, including rats and rodents.
The role of Ottawa Public Health (OPH) is largely educational in nature. OPH provides advice and guidance to those experiencing a rodent infestation on their property or in their home. As well, rodent issues are addressed during regular public health inspections conducted at inspected facilities located in your neighborhood, including restaurants, grocery stores, corner stores, etc.
On the OPH website, you will find a Rat Control page with resources and advice on how best to protect your property and home from rats and other rodents, including a guide for property owners and tenants, Preventing Rats on Your Property. This material is available in French, English, Somali and Arabic and make use of pictures and information to help you understand the steps that can be taken to address the rat issue. Residents can call 613-580-6744 and speak with a Public Health Inspector to discuss the educational material located on our website.
Implementing control measures on one’s own property is the responsibility of the property owner. The owner is recommended to refer to the educational guidance on our website and may elect to hire a professional pest control company for assistance.
Ontario Health 811
A free, secure and confidential service you can call or access online 24 hours a day, 7 days a week to get health advice from a registered nurse or to find health services or information. Toll free TTY line: 1-866-797-0007. You can visit Health 811 for more information.
Effective July 7, 2023, the Ministry of Health recommends individuals aged five years and older should consider delaying their COVID-19 booster until Fall 2023, as respiratory season commences, to maximize protection against COVID-19 outcomes when peak circulation of the virus is expected. For more information, visit COVID-19 vaccine.
Apply now for a Ted Rogers 2023 community donation
At Rogers, we are committed to making a meaningful difference in the lives of youth across Canada. We help over 60,000 youth every year through our scholarships, community grants and Jays Care programs. Ted Rogers Community Grants, are now open for applications.
Grants are awarded annually to select registered charities and non-profits that provide programs to youth aged 12-29, with a focus on supporting equity-deserving communities, through one of four pillars:
- Education: Programs that directly help youth pursue post-secondary education in their field of choice or provide training and development to help youth advance their careers
- Health and Sport: Programs that provide youth with access to sports and recreation services so that they can stay active, learn how to be part of a team, and lead overall physically and mentally healthier lives
- Entrepreneurship: Programs that empower youth with tools, resources, networks, and mentors to bring their big ideas to life through their entrepreneurial ventures or present employment
- Digital Literacy: Programs that help youth build critical digital and technological skills and/or teach awareness of cyber-safety, providing them with the necessary tools to succeed in today’s digital world
Applications are open now through August 4, 2023. Recipients will be announced in the fall.
To learn more about the program including eligibility, please visit the link: https://about.rogers.com/our-impact/ted-rogers-community-grants/ .
Have a special day coming up? Commemorative Scrolls are available from the province of Ontario to recognize events and special occasions such as birthdays, anniversaries or other notable events like the anniversary of a church, a major act of heroism, recognizing outstanding community service, or winning provincial championships.
For 60th wedding anniversaries and 100th birthdays, greetings from His Majesty the King can also be obtained, but a minimum of eight weeks advance notice is required as well as proof of birth or marriage.